Information and Referral
The Information and Referral program is the key component of Independent
Living Center. Information is power, and the more we know the better
we act and more informed choices that can be made. We live in an information
age, where the exchange of information is becoming increasingly necessary
but it must occur without barriers. IL maintains data bank and resources
so that the stakeholders may develop unique and self-orienting ways
to exchange information.
Peer Support
IL develops a strong commitment to find unique and effective strategies
to provide real human support, and to share live experience. IL knows
that the rich and varied experiences of their member base hold a vast
knowledge and resources and solutions that others can benefit from.
Volunteers have an important role to play in this. Encouragement from
peers builds knowledge and leadership to face new and possibly intimidating
challenges. Also practical knowledge of community resources can be
shared. Issues such as access to health care, the transition to a
healthy life style, crime and abuse prevention support, adjustment
to a new disability and strategies to self-directed attendant care
are just of few of the important outcomes of Peer Support.
Individual Advocacy
IL indicates that individual advocacy and skill development support
is provided, not group advocacy. The provision of individual assistance
and opportunities for skill development is often necessary to help
people with disabilities to remove barriers. Support to learn, manage,
coordinate and negotiate with a wide range of community resources
is critical in making independent living a reality. People with disabilities
frequently have to struggle to attain services and support to which
they are rightfully entitled. A number of issues can be addressed
within the mandate of this program including housing, employment,
education, accessibility, personal development, transportation, human
rights, abuse intervention and recreation.
Service Development Capacity
Part of the mandate of IL is to respond rapidly and effectively to
the needs of its stakeholders in local communities. Research is done
into the best solutions to the questions that they have. Solutions
are discovered when stakeholders and the community comes together.
IL often works for support to conduct research and to test new approaches
to remove barriers. A very important issue that many Centers have
worked on is the development and promotion of models which enable
Direct Funding options for users of attendant care services. IL principles
are fully reflected in this approach to attendant services. Decisions
are made by the stakeholders themselves and they dictate how and when
support is provided and most importantly by whom. It is no longer
agencies and government that decide which services a consumer can
use or not use when direct funding to them is available.
An important aspect of the delivery of core programs is the role that
volunteers play in all program deliveries. They bring their experiences
and gifts to the delivery of programs and enrich what the IL can offer
the community.
Other Programs and services of IL Center are:
Consumer Services
CIL’s consumer services give people with disabilities
the tools and resources they need to achieve independence. All of
these services are free and feature advocacy, counseling, education
and referrals.
Systems Change Advocacy strives to change policies
to make government, transportation, and housing systems more accessible
to people with disabilities.
Individual Advocacy is a tool used to navigate the
intricacies of systems such as Social Security in order to meet our
consumers’ individual needs.
Assistive Technology Services help consumers obtain,
repair and understand how to use assistive devices such as ramps,
slopes, wheelchairs, computers, software's and other low-tech and
high-tech to the consumers' individual needs.
Persons with Severe Disabilities Services provide
one-to-one counseling, group support, independent living skills training,
reader referrals, sign language interpreters, and others consumers
needed things.
Employment Services counsels job seekers in how to
set goals, enhance skills, and develop resume writing and interviewing
techniques. We also work with local businesses to obtain job referrals.
Financial Benefits Counseling guides consumers through
benefit services, such as public cash assistance, health insurance,
Banking and Accounting services, encourage PWDs to open and save the
money and work incentive programs.
Independent Living Skills (ILS) Training provides
individualized instruction in life skills and setting and achieving
goals such as using public transportation, money management, social
skills, attendant management, nutrition, self advocacy, etc.